Shipping & Delivery

Shipping Process

1. Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our DeliOne warehouse system awaiting product fulfillment. Order usually dispatched in 2-3 working days.

2. Order Packing: Once all the order items are ready in our warehouse, the DeliOne team will start the packing process to get your order dispatched from our warehouse as soon as possible.

3. Order Shipped: Once your order is dispatched from our warehouse and with the courier, you will receive an email with tracking numbers. Shipping time varies depending on the shipment location.

1. US: Usually delivered within 3-5 working days
2. Non-US: Usually delivered within 10-14 working days

*Please note that we are closed on Saturdays, Sundays, and on Hong Kong Public Holidays. Shipping may also take longer during sale periods, holidays, and extreme weather.

Shipping Location

All orders will be shipped from our warehouse and we currently ship to the United States, Germany, United Kingdom, Canada and Australia.